FAQs

What is so special about Help Homeware? Help Homeware offer a new option to those that care about the planet. Every second one thousand trees are cut down around the planet; the furniture and homeware markets are a major contributor to this crime against mother nature. Help Homeware use reclaimed and recycled materials allowing us to provide you with great homeware at no expense to our forests and jungles. We also plant a tree with every purchase to create a brighter future.

Where do you plant trees? We have relationships with tree planters all over the globe; at the end of every month we count our total sales and plant an equal number of trees. Overtime we plan to release major milestones so that you can go on the journey with us and keep upto date with our progress; together we can plant forests.

Is your packaging plastic free? Our packaging is not only plastic free but fully recycled and biodegradable!

How much is shipping? We provide free delivery to all UK based customers; for international customers unique charges apply depending on your location. Continue through the checkout process for an estimated shipping fee; you are not obliged to purchase to view a shipping quote. For any more information please feel free to contact us at sales@helphomeware.com

What is your returns policy? You can return any product within 21 days of purchase; providing that the product is in the same condition that you received it. Contact returns@helphomeware.com for more information or view our full returns/refund policy here.

What if I don't like my product? We are always here to help you, if for any reason you wish to return your purchase simply contact our returns team at returns@helphomeware.com to arrange the product to be collected. Contact returns@helphomeware.com for more information or view our full returns/refund policy here